2. 1. The Fundraising Copywriting Industry
What Is Fundraising Copywriting?
Fundraising copywriting is the specialized discipline of writing persuasive text that motivates people to donate money to charitable, political, educational, or religious causes. It differs fundamentally from commercial copywriting: instead of selling a product, the copywriter must sell an emotional transformation — the feeling the donor gets from helping someone in need. The “product” is the donor’s own sense of purpose and moral satisfaction.
The primary formats include:
- Acquisition letters — cold mailings to prospective donors who have never given before (the goal is break-even, not profit)
- Renewal/appeal letters — mailings to existing donors asking for continued or increased support (this is where the money is)
- Lapsed donor reactivation — winning back donors who stopped giving
- Monthly sustainer appeals — converting one-time donors to recurring monthly gifts
- Major donor solicitations — personalized letters for high-value prospects
- Fundraising emails — the digital equivalent, now a primary channel
- Landing pages and donation pages — web-based giving portals
- Newsletters and impact reports — donor stewardship communications
- Capital campaign materials — for building projects, endowments, and special initiatives
How Big Is It?
| Total U.S. charitable giving (2024) | $592.5 billion (up 6.3% from $557.16B in 2023) |
|---|---|
| Individual giving | ~66% of total ($391B) |
| Foundation giving | ~19% of total ($112.6B) |
| Legacy/bequest giving | ~8% of total ($47.4B) |
| Corporate giving | ~7% of total ($41.5B) |
| Number of registered nonprofits (US) | ~1.8 million |
| Direct mail share of direct-response revenue | ~92% (Meyer Partners data) |
| Donors who give via direct mail | ~16% of all donors |
| Direct mail donor loyalty boost vs digital | 70% higher (USPS study) |
Who Are the Clients?
Fundraising copywriters serve virtually every type of organization that solicits charitable donations:
- National and international nonprofits
- The largest clients — organizations like the ASPCA, Sierra Club, Amnesty International, Greenpeace, CARE, Salvation Army, World Wildlife Fund, Feeding America, St. Jude Children’s Research Hospital, and the Southern Poverty Law Center. These organizations may mail tens of millions of letters per year and maintain donor files of 1–5 million names.
- Political campaigns and advocacy organizations
- Political direct mail is a massive sub-industry. Both parties use fundraising letters extensively. Conservative pioneer Richard Viguerie alone has mailed more than 4 billion letters over his 50+ year career. On the progressive side, Roger Craver’s firm helped build the ACLU, Planned Parenthood, Common Cause, NARAL, NOW, and the Sierra Club through direct mail.
- Universities and hospitals
- Higher education institutions and medical centers run massive annual fund campaigns, capital campaigns, and alumni giving programs. Dana-Farber Cancer Institute, Children’s Hospital of Philadelphia, and countless university development offices are major users of fundraising copy.
- Religious organizations
- Churches, ministries, and faith-based organizations are among the oldest and largest users of direct mail fundraising. The “Faith & Fundraising” track at the Bridge Conference reflects this sector’s importance.
- Public broadcasting
- PBS and NPR member stations rely heavily on direct mail and on-air pledge drives, both of which require skilled copywriting. Georgia Public Broadcasting is a notable example of direct mail success.
- Museums, arts organizations, and cultural institutions
- The Smithsonian, The Cleveland Orchestra, and similar institutions use sophisticated direct response fundraising.
- Veterans’ organizations
- Paralyzed Veterans of America, Disabled American Veterans, and other veterans’ groups are among the most prolific direct mail fundraisers in the country.
- Human services and disaster relief
- Covenant House, Habitat for Humanity, Doctors Without Borders, and the Red Cross are major fundraising mailers.
3. 2. The Direct Mail Fundraising Tradition
Origins: Post-World War II
In its modern form, direct mail fundraising appeared in the United States after World War II, when nationwide charities such as the National Easter Seal Society sought ways to broaden their fundraising base beyond local events and face-to-face solicitation. But the technology was primitive: without ZIP codes or computers, compiling and maintaining lists of supporters was tedious and expensive.
The 1960s: The Technology Catalyst
Two innovations transformed fundraising in the 1960s: the introduction of the ZIP Code (1963) and the increasing availability of mainframe computers. Together, these made it possible to target appropriate recipients and maintain large donor databases cost-effectively for the first time.
In 1964, Jerry Huntsinger and Don Jeffer saw the opportunity and launched their agency, using early mass mail and personalization techniques to create direct marketing processes that helped set the standards for modern fundraising. That same decade, Richard Viguerie began hand-copying donor records from Federal Election Commission filings to build the first computerized conservative donor database, growing from 12,500 names to 125,000 in a single year.
On the progressive side, Roger Craver joined John W. Gardner in creating Common Cause in 1969, learning the mechanics of large-scale direct mail fundraising from the ground up.
The 1970s: Explosive Growth
As computers became increasingly affordable, direct mail fundraising spread rapidly. It became the means by which most Americans learned about and first provided financial support for their charities of choice. By the mid-1970s, both the left and the right had sophisticated direct mail operations:
- Richard Viguerie emerged as the central fundraiser in conservative politics, financing organizations and politicians including George Wallace, Jesse Helms, and eventually Ronald Reagan. His company, American Target Advertising (founded 1965), became the oldest and largest conservative direct marketing agency.
- Roger Craver left Common Cause in 1972 to found Craver, Mathews, Smith & Company (CMS), the consulting firm that helped launch NOW, NARAL, the Brady Campaign, and grow the ACLU, Planned Parenthood, Amnesty International, Greenpeace, and the Southern Poverty Law Center.
- Kay Lautman, one of the pioneers in the emerging field of direct response fundraising, was hired by legendary fundraiser Harold Oram, laying the foundation for what would become Lautman Maska Neill & Company in Washington, D.C.
The 1980s–1990s: The Golden Age
The nonprofit sector quadrupled in the 1980s and doubled again in the 1990s and early 2000s. This explosive growth drove massive expansion of direct mail fundraising. The era produced some of the most legendary fundraising packages ever created:
- Father Bruce Ritter’s letters for Covenant House turned a modest shelter into a $87 million/year enterprise with 1.2 million donors
- Denny Hatch launched Who’s Mailing What! in 1984, tracking and analyzing roughly 1,800 mailings per month and building an archive of over 425,000 mailings in nearly 200 categories
- Mal Warwick founded his agency in 1979, eventually working with six U.S. Democratic presidential candidates and teaching fundraising in more than 100 countries
- The major fundraising agencies — TrueSense (1965), Russ Reid, Grizzard, CDR Fundraising Group, Huntsinger & Jeffer — reached scale and sophistication
Key Innovations in the Direct Mail Tradition
| Innovation | Pioneer/Era | Impact |
|---|---|---|
| Computer-personalized letters | 1960s (Huntsinger & Jeffer) | Made mass mail feel personal; dramatically improved response rates |
| Political donor database building | 1960s (Richard Viguerie) | Created the infrastructure for modern political fundraising on both sides |
| Cause-based direct mail for movements | 1970s (Roger Craver) | Enabled advocacy organizations to build mass membership and financial bases |
| The “story letter” format | 1970s–1980s (Bruce Ritter, others) | Replaced institutional messaging with narrative; the single most important copywriting innovation |
| Premiums and front-end incentives | 1980s | Address labels, calendars, greeting cards, and other “gifts” boosted acquisition response rates |
| The P.S. as a second headline | Universal in fundraising | Research showed many readers scan the salutation, then jump to the P.S. before reading the body |
| Monthly sustainer programs | 1990s–2000s | Converting one-time donors to recurring givers; now the fastest-growing revenue stream for most nonprofits |
| Systematic A/B testing of packages | Ongoing since the 1970s | The “control” system (see Section 5) became the scientific backbone of the industry |
4. 3. Legendary Fundraising Copywriters
Jerry Huntsinger (1933–2023) — The GOAT
Jerry Huntsinger is universally regarded as the greatest fundraising copywriter who ever lived. He died peacefully in August 2023 in Williamsburg, Virginia, at age 90, leaving behind a body of work and teaching that fundamentally shaped the industry.
- Career
- Started in direct mail in 1962, writing magazine ads and letters for a sponsorship organization. In 1964, he and Don Jeffer co-founded Huntsinger & Jeffer in Richmond, Virginia, which became one of the most important fundraising agencies in American history. They pioneered the use of early mass mail and computer personalization techniques that set the standards for modern fundraising.
- Key contributions
- Huntsinger distilled a lifetime of professional success into 87 tutorials on direct mail fundraising, which he generously donated to SOFII (The Showcase of Fundraising Innovation and Inspiration). This archive represents the most comprehensive single-author educational resource on fundraising copywriting ever created. He also wrote 57 formal tutorials with supporting materials that form a complete step-by-step guide to direct mail fundraising.
- What made him special
- Beyond his extraordinary skill as a writer, Huntsinger was revered for his generosity as a teacher. While many top copywriters guarded their secrets, Huntsinger shared everything freely. His tutorials cover every aspect of the craft: from the psychology of the donor to the physical construction of a mail package, from writing the perfect P.S. to testing strategies. He was described as “an exemplary fundraiser, writer, teacher and friend.”
- Agency legacy
- Huntsinger & Jeffer continues to operate as an employee-owned firm in Richmond, Virginia, serving nonprofits focused on animal welfare, environment, health, and advocacy. It is a member of The Nonprofit Alliance and the Alliance of Nonprofit Mailers.
Richard Viguerie (b. 1933) — The Political Direct Mail Pioneer
- Career
- In the 1960s, young conservative activist Richard Viguerie discovered that political candidates had to register their campaign donors with state offices. He began hand-copying those names and addresses state by state — the beginning of what became the largest list of active conservative donors in the world. In 1965, he founded American Target Advertising (ATA), which remains the oldest and largest conservative direct marketing and fundraising agency for nonprofit organizations.
- Scale
- Viguerie has mailed more than 4 billion letters in his 50+ year career. He grew his initial list from 12,500 conservative donors to 125,000 in a single year — a 1,000% increase.
- Political impact
- Viguerie transformed American politics by pioneering computerized direct marketing in the political sphere. His innovative strategies helped build the conservative movement and contributed to the election of Ronald Reagan. He financed right-wing organizations and politicians including George Wallace, Jesse Helms, and Reagan himself. He has been called the “funding father” of modern conservative strategy.
- Business model
- Unlike most agencies that charged standard fees, Viguerie offered a no-loss guarantee but demanded a commission (sometimes as high as 50%) and insisted on keeping clients’ mailing lists for future use, thereby building an ever-expanding conservative donor database.
- Recognition
- Inducted into the American Association of Political Consultants Hall of Fame.
- Books
- The New Right: We’re Ready to Lead (1981); America’s Right Turn (with David Franke).
Roger Craver — The Progressive Counterpart
- Career
- Along with his conservative counterpart Richard Viguerie, Roger Craver was among the first to apply direct mail methodology to movement and political fundraising. In 1969, he joined John W. Gardner in creating Common Cause. In 1972, he left to found Craver, Mathews, Smith & Company (CMS), the consulting firm that helped launch some of the most important progressive organizations of the 20th century.
- Clients & organizations built
- CMS helped launch and/or grow: Common Cause, the National Organization for Women (NOW), the National Abortion Rights Action League (NARAL), the National Council to Control Handguns (now the Brady Campaign), the ACLU, Planned Parenthood, Sierra Club, Amnesty International, Greenpeace, and the Southern Poverty Law Center.
- Later career
- Founded DonorTrends, a company providing fundraising intelligence, predictive models, and market research to the nonprofit and political communities. Co-founded The Agitator blog, which for 11+ years has provided daily insight into fundraising trends.
- Books
- Retention Fundraising: The New Art and Science of Keeping Your Donors for Life (Emerson & Church, 2014) — a groundbreaking work that shifted industry focus from acquisition to donor retention.
- Recognition
- Received the 2017 Growing Philanthropy Award (Hartsook Institutes for Fundraising). Inducted into the American Association of Political Consultants Hall of Fame in 2011.
Mal Warwick — The Genial Guru
- Career
- Founded Mal Warwick & Associates in 1979, which evolved into Mal Warwick Donordigital (now MWD Agency), with offices in Berkeley, California and Washington, D.C. Actively involved in raising money for nonprofit organizations and progressive political candidates for more than 30 years, including six U.S. Democratic presidential candidates. Taught fundraising to nonprofit executives in more than 100 countries.
- Books
-
Author, co-author, or editor of more than 20 books, including:
• How to Write Successful Fundraising Appeals (Jossey-Bass, 3rd Edition) — the best-selling fundraising text
• Revolution in the Mailbox
• Ten Steps to Fundraising Success (with Stephen Hitchcock)
• The Business Solution to Poverty
• Technology and Social Change in Nonprofit Organizations - What made him special
- SOFII profiled him as “America’s genial guru of fundraising direct mail.” His work was characterized by a strategic, detailed, and highly effective approach to nonprofit direct marketing, combined with an extraordinary passion for sharing his knowledge. He holds a permanent place in fundraising’s hall of fame.
Tom Ahern — The Donor Communications Authority
- Career
- Called “one of the world’s leading authorities” on how to speak properly and profitably to donors. The New York Times named him one of the country’s most sought-after creators of fundraising messages. He delivers dozens of workshops internationally on effective fundraising communications.
- Notable clients
- Sierra Club, Save the Children, hospitals, universities, foundations, and local charities across the country.
- Books
-
Author of six books on donor communications:
• Making Money with Donor Newsletters (2005)
• How to Write Fundraising Materials That Raise More Money (2007)
• Keep Your Donors (2007, with Simone Joyaux)
• Seeing Through a Donor’s Eyes (2009)
• What Your Donors Want and Why - Key philosophy
- A huge advocate for “donor-centric” messaging. He firmly believes that donor-centered communication raises more money now and builds long-term donor loyalty. His approach challenged organizations to stop talking about themselves and start talking about the donor’s impact.
Jeff Brooks — America’s Top Fundraising Writer
- Career
- Named “America’s top fundraising writer” by Tom Ahern. Has served the nonprofit community for more than 30 years, working at major fundraising agencies including The Domain Group, Merkle, and TrueSense Marketing.
- Notable clients
- CARE, St. Jude Children’s Research Hospital, Dana-Farber Cancer Institute, Feeding America, World Wildlife Fund, The Cleveland Orchestra, and dozens of Salvation Army divisions.
- Books
-
• The Fundraiser’s Guide to Irresistible Communications
• The Money-Raising Nonprofit Brand
• How to Turn Your Words into Money - Influence
- Has blogged about fundraising at Future Fundraising Now since 2005, making him one of the earliest and most influential fundraising bloggers. Also writes for Moceanic and speaks at the Nonprofit Storytelling Conference.
Alan Sharpe — The Canadian Direct Mail Specialist
- Career
- Based in Saskatoon, Saskatchewan, Canada. A 30+ year veteran copywriter who has been teaching people how to write persuasively since 1989. After a decade as a general copywriter, he narrowed his focus to two specialties: direct mail letters for businesses and fundraising letters for nonprofits.
- Notable clients
- Apple, IBM, Bell, Hilton Hotels, Amnesty International, Habitat for Humanity, and Doctors Without Borders.
- Books
-
Author of five books on copywriting:
• Breakthrough Fundraising Letters
• Mail Superiority
• Pushing the Envelope
• Lucrative Donor Newsletters
• Online Fundraising Secrets - Teaching
- Taught copywriting at the University of Toronto School of Continuing Studies and Humber College Institute of Technology & Advanced Learning. Published over 300 articles on effective copy. Has taught seminars in Canada, the United States, and New Zealand. Also teaches on Udemy.
Other Notable Figures
- Denny Hatch
- A great copywriter with 40+ years of experience and a penchant for analysis. With his wife Peggy, he launched the iconic Who’s Mailing What! newsletter and archive service in 1984. For 30+ years, they tracked roughly 1,800 mailings per month, building an archive of more than 425,000 mailings in nearly 200 categories. This was the industry’s definitive reference for understanding what worked in direct mail. Author of Million Dollar Mailings. Tragically, the entire physical archive of 200,000+ mailings was destroyed when Target Marketing closed WMW! in 2017.
- George Smith
- The UK’s premier fundraising wordsmith. Met Ken Burnett in 1982, and they became business partners for 20 years, creating one of the most important double acts in European fundraising history. Author of Asking Properly: The Art of Creative Fundraising, which was used at organizations like Greenpeace to build lasting donor relationships. Smith made a substantial contribution to the European fundraising scene and was renowned for his warmth, humour, and practical ideas.
- Ken Burnett
- The father of “relationship fundraising” — the philosophical framework that shifted the industry from transactional asks to long-term donor relationship building. Co-founded Burnett Associates with George Smith. His book Relationship Fundraising (now in its 3rd and final edition) transformed how the global fundraising sector thinks about donors. Also authored Storytelling Can Change the World. Founded SOFII.
- Kay Lautman (d. 2012)
- One of the pioneers of direct response fundraising. Worked on some of the largest and most successful campaigns in history, including the Vietnam Veterans Memorial, the U.S. Holocaust Memorial Museum, the Smithsonian’s National Museum of the American Indian, and the ASPCA. Her firm, Lautman Maska Neill & Company, continues under Lisa Maska and Tiffany Neill from Washington, D.C.
- Herschell Gordon Lewis (1926–2016)
- Arguably the best-known direct-response writer and consultant in the United States. Author of more than 30 books, including Direct Mail Copy That Sells!, On the Art of Writing Copy, and World’s Greatest Direct Mail Sales Letters. In a bizarre dual career, Lewis was also known as the “Godfather of Gore” for originating the splatter film genre in cinema.
- David Ogilvy (1911–1999)
- The legendary advertising man who also wrote fundraising letters. His letter for the United Negro College Fund on June 24, 1968 raised $26,000 in a single night — equivalent to $250,000–$400,000 in today’s money. Ogilvy believed direct mail was the purest form of advertising because you could measure the results.
- Bruce Ritter (1927–1999)
- A Franciscan friar who was one of three or four greatest direct mail copywriters of the late twentieth century, despite not being a “professional” copywriter. His letters for Covenant House, written in his own voice, used literary techniques and big words that violated every conventional rule — and raised more money than almost anyone in history. (See Section 6 for details on his famous letters.)
- Tom Gaffney
- Of Epsilon, replaced Bruce Ritter as the chief copywriter for Covenant House after Ritter’s resignation in 1990. Produced letters that rivaled Ritter’s for effectiveness, proving that the organization’s appeal could survive a change in authorial voice.
5. 4. Key Principles of Fundraising Copywriting
Fundraising copywriting is a distinct discipline with its own rules, many of which contradict conventional marketing and advertising wisdom. Here are the proven principles developed over 60+ years of testing:
The Fundamental Difference
As Harry B. Walsh, a freelance direct mail writer, put it: “The tone of a good direct mail letter is as direct and personal as the writer’s skill can make it — even though it may go to millions of people, it never orates to a crowd but rather murmurs into a single ear, as a message from one letter writer to one letter reader.”
Fundraising copy differs from commercial copywriting in several fundamental ways:
- The “product” is intangible — the donor receives no goods or services
- The motivation is emotional, not rational — you sell feelings, not features
- The relationship is ongoing — you need the donor to give again and again, for years
- The “customer” (the donor) is not the beneficiary of the product
- Trust and credibility are everything — donors are giving their money on faith
The Core Principles
- 1. Make the donor the hero, not the organization
- The most important principle in modern fundraising copywriting. The letter should make the donor feel that they are the one saving lives, protecting animals, or feeding the hungry. Use “you” far more than “we.” The organization is merely the vehicle through which the donor’s generosity creates change.
- 2. Tell one story about one person
- The most powerful fundraising letters are built around a single narrative about one individual. “Often the best fundraising letters are episodic because they present narratives to donors, not statistics.” One child with a name and a story will always outperform a statistic about millions of suffering people. This is sometimes called the “identifiable victim effect.”
- 3. Write at a conversational level
- Friendly, conversational, and informal copy beats stuffy, academic, and pedantic writing. When done right, direct response fundraising copy may sound casual, but it connects with donors at an emotional level that formal prose cannot. (The exception: Bruce Ritter proved that literary prose could work too, if the writer was talented enough.)
- 4. Show, don’t tell — use vivid sensory details
- Paint a picture with feelings and thoughts to create an emotional connection. Don’t say “children are hungry.” Say “Maria, age 6, goes to bed every night with her stomach aching, pressing her face into the thin mattress because the hunger pains are easier to bear when she curls up tight.”
- 5. Ask early, ask often, ask specifically
- Include a clear ask early in the letter and repeat it multiple times. Readers may only read one section — the first sentence, bolded sentences, captions, or the P.S. — so every section must deliver both the donor benefit and the ask. Always include specific dollar amounts and what they accomplish.
- 6. Create urgency
- Fundraising copy creates a sense of urgency by emphasizing the immediate need for donations, highlighting a specific goal or deadline. Without urgency, the letter goes on the “I’ll do it later” pile, which means never.
- 7. The P.S. is the second-most-read element
- Research consistently shows that many readers scan the salutation, then jump directly to the P.S. before deciding whether to read the body. The P.S. must restate the key proposition and ask, often adding an element of urgency or a matching gift incentive.
- 8. Problem → Solution → Dollar-value statement
- Every fundraising appeal needs three elements: a problem that breaks the donor’s heart, a solution that the organization provides, and specific dollar amounts showing what the donor’s gift will accomplish. “Your gift of $35 feeds a family of four for an entire week.”
- 9. Long copy outperforms short copy
- This surprises people outside direct mail, but it’s been proven in decades of testing: four-page letters typically outperform two-page letters for fundraising. The reason is that a longer letter gives you more room to build emotion, tell the story, and make the case. Donors who won’t read four pages weren’t going to donate anyway.
- 10. Emotion beats information
- Donors give with their hearts, not their heads. Data, statistics, and annual report figures are important for credibility, but the emotional story is what opens the wallet. As the saying goes: “Statistics are human beings with the tears dried off.”
6. 5. The “Control” System
What Is a Control?
In direct mail fundraising, the control is the current best-performing mail package — the champion that every new test must beat. It is the standard against which all variations are measured. A control might reign for months, years, or even decades. The Covenant House “Dirty Lady” letter was control for years. Some ASPCA packages have been controls for over a decade.
How the System Works
- Establish a control: The organization identifies its best-performing package through initial testing. This becomes the baseline.
- Create test packages: Copywriters develop alternative packages designed to beat the control. These may change the letter copy, the envelope teaser, the reply device, the premium, or the entire creative concept.
- Split the mailing: The control and test packages are each mailed to statistically identical random samples of the same list. Typical test cells are 5,000–25,000 names.
- Measure results: Response rate, average gift, and net revenue per piece mailed are tracked for each package using unique tracking codes on reply devices.
- Crown or keep the control: If a test package beats the control by a statistically significant margin, it becomes the new control. If not, the old control continues.
- Repeat endlessly: The process never stops. Even a strong control will eventually fatigue as recipients see it multiple times.
The Mathematics of Testing
With just 3 components in a direct mail package (outer envelope, letter, and reply form) and 6 choices for each, there are 729 possible combinations. Testing 15 variations per year would take 48 years to test all possibilities. This is why strategic testing — informed by experience and market research — is so critical.
What Gets Tested
| Element | Variables |
|---|---|
| Outer envelope | Teaser copy vs. blind envelope, window vs. closed-face, size, color, live stamp vs. indicia |
| Letter | Opening story, length (2-page vs. 4-page), tone, signer, ask amounts, use of underlining/highlighting |
| Reply device | Ask string (dollar amounts offered), gift array design, matching gift offer, monthly sustainer option |
| Premiums | Address labels, calendars, greeting cards, tote bags, blankets, coins, stamps |
| Format | Letter package vs. self-mailer vs. oversized, number of inserts, lift note inclusion |
| List segments | Donor recency, frequency, monetary value (RFM), demographics, geographic targeting |
The Economics of Beating a Control
The vast majority of test packages do not beat the control. Industry estimates suggest that only 1 in 5 to 1 in 10 test packages will outperform the current champion. This is why experienced copywriters command premium fees — a copywriter who can consistently beat controls is worth enormous sums to a nonprofit. A test package that improves response rate by even 10–15% can mean hundreds of thousands or millions of additional dollars in revenue when rolled out across a large donor file.
Modern approaches use multivariate, survey-based methodology to pre-identify the best test ideas most likely to compete with and beat the control, reducing costs by avoiding poor-performing tests and increasing revenue by accelerating the discovery of winning combinations.
7. 6. Notable Fundraising Letters & Campaigns
The “Dirty Lady” Letter — Covenant House
Perhaps the most famous fundraising letter ever written. Father Bruce Ritter’s letter arrived in a plain white #10 window envelope with no teaser or fanfare. The opening line:
“A lady should never get this dirty,” she said.
The letter was revolutionary for several reasons:
- It used literary prose with big words like “incomparably” and “surreptitious,” violating the conventional wisdom that direct mail should be written at a fifth-grade level
- It told a vivid, personal story about one homeless person, drawing the reader in emotionally
- It was written in Ritter’s authentic voice as a priest working on the streets, giving it unassailable credibility
- It was mailed repeatedly for years without significant fatigue
The result: by 1990, Covenant House had grown from a modest shelter to a vast enterprise of 17 centers in the U.S., Canada, and Latin America, with 1.2 million donors and an annual budget of $87 million.
David Ogilvy’s United Negro College Fund Letter (1968)
On June 24, 1968, advertising legend David Ogilvy wrote a fundraising letter for the United Negro College Fund that raised $26,000 in a single night — equivalent to $250,000–$400,000 in today’s money. The letter demonstrated that the principles of great advertising — clarity, specificity, and emotional honesty — applied directly to fundraising.
The Vietnam Veterans Memorial Campaign
Led by Kay Lautman and her firm, the direct mail campaign to raise funds for the Vietnam Veterans Memorial in Washington, D.C. was one of the most successful capital campaigns conducted through the mail. It demonstrated that direct mail could fund not just ongoing operations but also major one-time projects with national significance.
The United States Holocaust Memorial Museum Campaign
Another Kay Lautman project, the USHMM direct mail campaign raised millions from hundreds of thousands of donors, helping to build one of the most important museums in the world. The campaign required exceptional sensitivity in its copy — the subject matter demanded dignity while still motivating action.
Roger Craver’s ACLU & Common Cause Campaigns
Craver’s direct mail campaigns for the ACLU and Common Cause in the 1970s essentially created the model for progressive advocacy fundraising. Before Craver, most of these organizations had small donor bases and relied on foundation grants. After Craver, they had millions of grassroots supporters providing sustainable, independent funding.
SOFII’s Direct Mail Showcase
The Showcase of Fundraising Innovation and Inspiration (SOFII) hosts the world’s largest collection of fundraising direct mail case histories, with more than 160 detailed examples from ancient to current times. The showcase includes acclaimed campaigns from organizations like Amnesty International, Dr Barnardo’s Homes, and many others, providing an unparalleled resource for studying what works.
8. 7. Agencies & Firms Specializing in Fundraising Copywriting
| Firm | Founded | Location | Focus & Scale |
|---|---|---|---|
| Moore | Various (33 companies) | Lanham, MD (HQ) | The largest marketing, data, and fundraising company in North America serving the nonprofit industry. ~5,000 employees across 43 locations. Delivers 3.6 billion digital impressions, 1 billion emails, and 35 billion video impressions per year. Acquired Merkle Response Management Group and CDR Fundraising Group. |
| TrueSense Marketing | 1965 | Lancaster, PA | ~300 employees plus a 100,000-sq-ft printing facility. Acquired One & All Agency (the merged Russ Reid + Grizzard agencies from Omnicom). One of the most important agencies in industry history. |
| Huntsinger & Jeffer | 1964 | Richmond, VA | Co-founded by Jerry Huntsinger. Employee-owned. Pioneered mass mail and personalization techniques. Specializes in animal welfare, environment, health, and advocacy nonprofits. |
| Mal Warwick Donordigital (MWD Agency) | 1979 | Berkeley, CA & Washington, DC | Founded by Mal Warwick. Full-service: direct mail, telephone fundraising, legacy marketing, online communications, and major gift programs. |
| Lautman Maska Neill & Company | ~1970s (via Harold Oram) | Washington, DC | Award-winning direct response consulting firm. Founded by pioneer Kay Lautman, now owned by Lisa Maska and Tiffany Neill. Notable campaigns include Vietnam Veterans Memorial and the U.S. Holocaust Memorial Museum. |
| American Target Advertising (ATA) | 1965 | Northern Virginia | Founded by Richard Viguerie. The oldest and largest conservative direct marketing and fundraising agency. Has mailed 4+ billion letters. |
| Meyer Partners | ~1990s | Various | 30+ years helping nonprofits through direct response fundraising communications. Data: direct mail responsible for 92% of direct response fundraising revenue for their clients. |
| CDR Fundraising Group (Moore company) | ~1986 | Bowie, MD | 40 years of service. Specializes in mid-level, sustainer, and catalog programs. Multichannel marketing, data-driven audience targeting, creative strategy. |
| Five Maples | Various | Various | 100+ clients in 20+ states. Specializes in email and direct mail fundraising appeals, annual reports, donor impact reports and newsletters. Known for thought leadership and data analysis. |
| Allegiance Group + Pursuant | Various | Various | Full-service direct mail fundraising including strategy, creative, production, and analytics. Emphasis on donor acquisition and data-driven approaches. |
| MissionWired | Various | Various | Focuses on year-end direct mail fundraising and integrated digital + mail campaigns. |
Political Direct Mail Firms
| Firm | Side | Notes |
|---|---|---|
| American Target Advertising (ATA) | Republican/Conservative | Richard Viguerie’s firm. The original and largest. |
| Axiom Strategies | Republican | Became the largest Republican direct mail firm for federal clients by 2014. |
| Craver, Mathews, Smith & Co. (CMS) | Democratic/Progressive | Roger Craver’s firm. Built the direct mail programs for ACLU, Planned Parenthood, Sierra Club, Greenpeace, etc. |
| Moxie Media | Democratic | First female-founded political direct mail firm. 2023 Direct Mail Consultant of the Year. 25+ years, 40+ states. |
| SpeakEasy Political | Democratic | Political direct mail, digital ads, and campaign branding. |
| TLC Political | Republican | Data-driven strategies for candidates, committees, and causes. |
9. 8. Modern Fundraising Copywriting
The Digital Transformation
While direct mail remains the backbone of fundraising (responsible for an estimated 92% of direct response revenue according to Meyer Partners), the industry has undergone a massive digital transformation:
| Email ROI | 4,200% average return on investment |
|---|---|
| Email as giving motivator | 26% of online donors say email most inspires them to give |
| Mobile email opens | 53% of all fundraising email is opened on mobile devices |
| Personalization impact | Personalized emails see 82% higher open rates than generic |
| Donor preference for online giving | 63% of donors prefer to give online with credit/debit card |
| Direct mail ROI in digital context | $0.78 raised per dollar of online revenue (up 3% in 2024) |
Key Differences in Digital Fundraising Copy
- Email appeals
- Follow the same Problem → Solution → Ask framework as direct mail, but must be shorter and more scannable. Subject lines are the new envelope teasers. One large, high-contrast CTA button should appear early, right after the first ask. Poor mobile display leads to deletion in under 3 seconds and 15% unsubscribe rates.
- Landing pages
- Donation landing pages need a clear value proposition, visible trust indicators, and a frictionless donation process. The copywriting must build confidence and lower barriers to action. Every additional form field reduces conversion.
- Social media
- While not a primary donation channel, social media requires fundraising copywriting skills for peer-to-peer campaigns, crowdfunding appeals, and viral storytelling that drives traffic to donation pages.
The Integrated Approach
Modern best practice is multichannel integration: a donor might receive a direct mail letter, followed by an email reminder, see a retargeting ad on social media, and ultimately donate through a landing page. Each touchpoint requires copywriting that maintains consistent messaging while being optimized for the specific channel. Moore, the industry’s largest firm, delivers 3.6 billion digital impressions, 1 billion emails, and 35 billion video impressions annually — all coordinated with direct mail campaigns.
What Hasn’t Changed
Despite the digital revolution, the core principles remain identical: tell a story about one person, make the donor the hero, create urgency, ask specifically, and repeat the ask. As Jeff Brooks has noted, the fundamentals that Jerry Huntsinger taught in the 1960s still work today. The medium changed; the psychology did not.
10. 9. Economics & Pricing
What Fundraising Copywriters Charge
| Project Type | Typical Fee Range | Notes |
|---|---|---|
| Fundraising letter (direct mail package) | $3,000–$5,000+ | For experienced specialists writing for major nonprofits |
| Smaller projects (donation letters, social media) | $100–$500 per piece | Entry-level or smaller organizations |
| Larger projects (campaigns, grant proposals) | $1,000–$10,000+ | Depends on research, complexity, writer experience |
| Hourly rates (in-house/junior) | $27–$57/hour | ZipRecruiter data for nonprofit copywriter positions |
| Senior freelance fundraising copywriter | $100,000+/year | AWAI estimates for full-time freelance income potential |
Nonprofit vs. For-Profit Pay Gap
On average, the fees paid by major clients to fundraising copywriters are about half the fees that major clients in the for-profit sector pay. However, the trade-off is that nonprofits often provide more steady, recurring work (monthly appeals, quarterly newsletters, annual campaigns) and the mission-driven nature of the work attracts writers willing to accept lower per-project fees.
Direct Mail Costs for Nonprofits
- Postage
- Accounts for 30–70% of total direct mail costs. A nonprofit spending $5 million annually on direct mail, keeping postage at 30% of total costs, would spend $1.5 million on postage alone. Nonprofits qualify for reduced nonprofit postal rates.
- Typical budget allocation
- The average large nonprofit spends about 10% of its annual fundraising budget on direct mail. For an organization raising $50 million, that’s $5 million in direct mail spending.
- Acquisition economics
- New donor acquisition generally doesn’t produce any profit — break-even is the goal. The cost to acquire a new donor is greater than their first gift. Most nonprofits don’t achieve breakeven on an acquired donor until year two. Acquisition is an investment in the organization’s future.
- Renewal economics
- This is where the money is. Established nonprofits focus on donor renewals because of the very strong return on investment. A donor who gives for 5–10 years is worth far more than the cost of acquiring them.
The ROI Question
Direct mail is often cited as having a lower ROI than some digital channels on a per-piece basis. However, it produces dramatically higher donor loyalty (70% higher than digital channels per USPS data) and larger average gifts. Moreover, direct mail donors are significantly more likely to become major donors over time — the letter creates a personal connection that email cannot match. As one industry analysis noted: “Direct mail creates major gifts.”
11. 10. Training & Resources
Major Conferences
- The Bridge Conference
- The nation’s largest professional gathering for nonprofit fundraisers and direct marketers. Co-produced by the Association of Fundraising Professionals Washington, D.C. Metro Area Chapter (AFP DC) and the Direct Marketing Association of Washington (DMAW). Three-day event with five specialized tracks: Fundraising & Marketing, Advanced Executive, Faith & Fundraising, Political/Advocacy, and International.
- AFP ICON (International Conference on Fundraising)
- The largest fundraising conference in the world, organized by the Association of Fundraising Professionals. Covers all aspects of fundraising, including direct response and copywriting.
- DMAW Sustainer Day
- Annual event focused on monthly giving programs, featuring thought leaders redefining how to build donor loyalty and drive sustainable revenue.
- Nonprofit Storytelling Conference
- Focused specifically on the narrative and copywriting aspects of fundraising. Jeff Brooks and other top writers are regular speakers.
Industry Organizations
- Direct Marketing Association of Washington (DMAW)
- For 70 years, the go-to source for direct response marketers with tools, connections, and strategies. Offers FF101 (Fundraising Fundamentals) training and other educational programs.
- Association of Fundraising Professionals (AFP)
- Offers the AFP Fundamentals of Fundraising course (2-day introductory course), webinars (free to members starting 2026), and professional certification (CFRE).
- The Nonprofit Alliance (TNPA)
- Trade association for the nonprofit direct marketing sector.
- Alliance of Nonprofit Mailers
- Advocates for favorable postal rates for nonprofits.
Courses and Training Programs
- AWAI “Copywriting for Nonprofits”
- $497 program teaching how to write effective fundraising copy. Includes a Resource Guide and a list of 500+ potential clients and major nonprofit mailers. Covers the differences between acquisition letters and renewal letters.
- DMAW FF101 — Fundraising Fundamentals
- One-day training providing a deep dive into the essential building blocks of direct response fundraising.
- AFP Fundamentals of Fundraising
- Two-day introductory course covering roles, responsibilities, and principles.
- Alan Sharpe’s Udemy courses
- Online copywriting courses from the Canadian direct mail specialist.
Essential Books
| Book | Author | Why It Matters |
|---|---|---|
| How to Write Successful Fundraising Appeals (3rd ed.) | Mal Warwick | The best-selling fundraising copywriting text. The industry bible. |
| How to Turn Your Words into Money | Jeff Brooks | Concise, practical, and funny. Useful for veterans and beginners alike. |
| Seeing Through a Donor’s Eyes | Tom Ahern | The definitive guide to donor-centric communication. |
| Retention Fundraising | Roger Craver | Shifted industry focus from acquisition to keeping donors for life. |
| Relationship Fundraising (3rd ed.) | Ken Burnett | The philosophical foundation for modern fundraising. |
| Asking Properly | George Smith | The UK’s classic on creative fundraising. |
| Million Dollar Mailings | Denny Hatch | Detailed analysis of the most successful direct mail packages ever created. |
| Direct Mail Copy That Sells! | Herschell Gordon Lewis | No-nonsense fundamentals of direct response copywriting. |
| Breakthrough Fundraising Letters | Alan Sharpe | Practical guide with real examples of letters that worked. |
| Making Money with Donor Newsletters | Tom Ahern | How to turn newsletters into fundraising tools. |
| Keep Your Donors | Tom Ahern & Simone Joyaux | The guide to better communications and stronger donor relationships. |
| Influence: The Psychology of Persuasion | Robert Cialdini | Not specifically about fundraising, but the psychological foundation for all persuasive copy. |
| Storytelling Can Change the World | Ken Burnett | How narrative transforms fundraising effectiveness. |
Online Resources
- SOFII (sofii.org) — The Showcase of Fundraising Innovation and Inspiration. Hosts 160+ direct mail case histories, the Jerry Huntsinger tutorials (87 lessons), the Denny Hatch archive, and the most comprehensive free fundraising education on the internet.
- The Agitator (agitator.thedonorvoice.com) — Co-founded by Roger Craver. 11+ years of daily insight into fundraising trends.
- Future Fundraising Now (futurefundraisingnow.com) — Jeff Brooks’ blog, running since 2005.
- Tom Ahern’s site (aherncomm.com) — Resources on donor communications.
- Bloomerang blog (bloomerang.com) — Webinars and articles on fundraising best practices.
- NonProfit PRO (nonprofitpro.com) — Trade publication with regular copywriting and direct mail content.
- The NonProfit Times (thenonprofittimes.com) — Industry news covering agencies, trends, and personnel changes.